Privacy Policy

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Privacy Policy

We do recognise that bestbondcleaningGoldCoast values your privacy, and it is our duty to protect your personal information with us. Our Privacy Policy is the description of the way we gather, use, share, and store your data each time you visit our site or use our clean-up services. When you visit the site, you acknowledge the practices that are defined in this Policy. You have to read it to understand how we use your information. It is also important to note that we are allowed to revise this Policy occasionally to suit the shifts in our business operations, technology or the law. Any changes will be reflected on this page, and your further use of our site will mean that you accept them.

Information We Collect

To provide a personalised, hassle-free service with our crew, we can collect two pieces of information:

1. Personal Information

It is what makes you who you are as an individual. It would include your email, name, phone, mailing address and payment details. We may catalogue this information should you:

  • Register with the site.
  • Pay to have a service or book a cleaning service.
  • Get newsletters or advertising.
  • Complete questionnaires, surveys or feedback.
  • Contact us by posing questions.

Personal information is a voluntary process; however, certain services are impossible to receive without this information.

2. Non-Personal Information

This is the data that contains no names of yours, but helps us to understand the way you use our site. It may include:

  • Your IP address
  • Browser type and version
  • The pages that have been visited on the site.
  • The place where you were before going to us.
  • General demographic data

These are automatically gathered information, which are mostly used with respect to service and webpage optimisation.

How We Use Your Information

The services which we offer and improve upon use the input of information you give us. Specifically, we will be in a position to utilise your information so as to:

  • Incidents Book and pay securely.
  • Maintain contact with the customers and respond to them about the company.
  • Improve our site format, design and content.
  • Get notification of their services, offers or newsletters (when you are signed in).
  • Examine the preferences and usage of the customers of the business.
  • Assure and guarantee the functionality of the site.
  • We never and will not sell, rent or lease your personal information to other persons.

Sharing of Information

Since we do not trade/ sell your data, we can share the data with third parties whom we trust when it is necessary, including:

  • The payment processors that accept secure payments to clean the bookings.
  • Companies or businesses make deliveries or deliver cleaning products.
  • The site is managed by IT and hosting companies.

We also have the freedom to disclose information where we believe that we are required to do so as mandated by the law, regulation, or court order, or where we believe that we are required to undertake so as to defend our rights, fulfil our legal obligation or assist in investigations.

Aggregated, non-personal information (e.g., traffic trends on our websites) can also be given to our partners or advertisers. This information is not attached to any personal information.

Cookies and Tracking Technologies

The cookies are provided on the website as a user enhancer. Cookies are small data cells, which you may save on your computer, and they help us to remember your preferences and provide a more personalised experience to navigating. They may also allow us to:

  • Determine the repeat customers.
  • Track the performance and traffic of the site.
  • Give it to you what you like.

Your browser has cookies, which can be turned off. Anyway, they cannot make the site work without all of its functionality. Third-party adverts or analytics services may also use cookies, which are governed by their privacy policies.

Security of Information

We respect the privacy of your data. Information on individuals is stored securely and can be accessed only by the authorised personnel. Safe third-party systems are used to transact payment information that complies with the industry encryption and data security requirements.

However, these endeavours cannot render any method of communication of information via the internet, or the electronic storage, absolutely secure. Therefore, although we do our best to ensure your information safety, it cannot be considered one hundred per cent safe. We would recommend that you exercise caution, such as storing account login details in private and not using shared networks to carry out a sensitive transaction.

Third-Party Websites

The site may be connected with the rest of the websites. It is important to keep in mind that we do not regulate the privacy policy or even the content of such third-party sites. With one more click on an external link, you will be under the privacy policy of such a site. We would also recommend that you investigate the policies of other third-party sites.

Age Restrictions

Our cleaning services are meant to be used by individuals above 18 years. We do not deliberately collect or store personal information about anybody who is under the age of this age. Where we happen to observe that we have been informed of some kind of thing about a minor, we will immediately erase it.

Public Areas and Contributions by users.

Whenever you post something on one of the open areas of the site such as a forum or a comment board, never forget that whatever you post will be viewed by others. We have no say on how any information that you post in them is used. One must never be reckless with his or her personal information.

Your Choices

The data you make available to us is in your hands. You can:

  • Opt out of promotional messages- click on the unsubscribe button in our email.
  • Browse using control cookies.
  • You can reach out to us in order to retrieve, amend or remove your personal data.

Changes to This Policy

We are able to update this Privacy Policy occasionally. Any such changes will be listed on this page, and we will modify the effective date. We encourage you to re-open this page as frequently as possible so that you can be conversant with how we are protecting your data.

Contact Us

In the event you have any doubts about this Privacy Policy, the processing of your data, or any other doubts about the latter, you may get in touch with us through our webpage.

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